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Refund Policy

All Sales are final.

FINAL SALES:  All products marked as Final Sale cannot be returned for exchange, credit, or refunds. 


IMPORTANT:
I do not refund for lost packages.
I am also not responsible for items not delivered due to an incorrect address.
For any items that are returned, the shipping and handling charges are your responsibility.

 

FINAL SALES:  All products marked as Final Sale cannot be returned for exchange, credit, or refunds. 

Write the Return Authorization number clearly and visibly on the box(s) or package(s).  We have the right to refuse any returns without a clear visible Return Authorization Number.  All return shipment will be paid at the buyer's expense with 15% restocking charge.   We will exchange or replace the returned merchandises.  If not possible, we will issue a credit memo to your account in our website.  We do not give cash refunds.

Please contact us at

nanashopcandle@gmail.com

Thank you for shopping at nanashopla.com


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